If you run a Car-Rental/Car Buy-Sale business and would like to offer your customers a 24x7 peace-of-mind hotline, we can fill that need at a competitive cost.
If you do support via the phone, the number of agents absolutely affects the satisfaction. Outsource, save, get more headcounts and receive better customer reviews!
Chats are more scaleable than calls. Some callers just won't end the call but with online-chats you can always switch to an alternate client. This cuts down your time-to-serve performance.
80% of businesses' incoming emails are repetitive work. Our teleworkers work fast according to a KPI and are trained to spot troublemakers and tricksters.
Tribecar is a 24x7 service. Our agents attends to their call-ins by customers for emergencies, breakdowns and general vehicle troubleshooting. The agents are also trained to handle online-chat and customer service tickets.
" I am very pleased with the initiatives by the agents. Beyond doing their assigned work, they spot new problems and raise it to management."
This provider (brand withheld) is the newest car sharing operator positioned to have a customer-first ethos. Our agents are specially trained to manage demanding customers
" The team was assembled, trained and went-live within 1 month and that is really fast!"
Allswell is a mid-sized car rental company and and serves corporate clients and PHV drivers.
" This real 24x7 support became our selling point. My staff may fall asleep but this service is professional 24x7, even during Chinese New Year and Hari Raya. "
